Terms of service
Thank you for choosing JD Reptiles, for your reptile and reptile accessory needs. By using our services, purchasing our products, or visiting our website, you agree to the following Terms of Service. Please read these terms carefully.
1. General Terms
1.1 Eligibility
To make a purchase from JD Reptiles, you must be at least 18 years of age or have permission from a parent or guardian. By placing an order, you confirm that you meet this age requirement.
1.2 Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and the updated terms will apply to all purchases made after the posting date.
2. Sales of Reptiles and Reptile Accessories
2.1 Product Availability
We make every effort to ensure that the reptiles, reptile accessories, and supplies available for sale on our website are in stock and ready for shipment. However, we cannot guarantee availability at all times, and we reserve the right to limit quantities or cancel orders if an item is out of stock or unavailable.
2.2 Pricing and Payment
All prices listed on our website are in US Dollars and are subject to change without notice. We accept payment through LBP or US Dollars, and payment is due at the time of purchase. Taxes, shipping, and handling fees may apply.
3. Live Animal Sales
3.1 No Refunds or Replacements on Live Animals
Due to the sensitive nature of live animal transactions, we do not offer refunds, replacements, or exchanges on the sale of reptiles. Once a live animal is sold, the transaction is considered final. This policy ensures the health and well-being of the animals and upholds our commitment to responsible breeding and care.
3.2 Reptile Care
It is the customer’s responsibility to provide proper care for the reptiles after purchase, including ensuring they are kept in appropriate environments. We are not responsible for any health issues or damages resulting from improper care or handling after the reptile has been received.
4. Shipping and Delivery
4.1 Shipping Method and Costs
Shipping costs are calculated at checkout based on your location. We use trusted shipping carriers to deliver your order and will provide tracking information once the shipment is dispatched.
4.2 Delivery Timeframes
Delivery times may vary depending on your location and the shipping method selected. We do not guarantee specific delivery dates, and delays due to weather, shipping carrier issues, or other factors may occur.
4.3 Live Animal Shipping
We take every precaution to ensure that live animals are safely shipped. We use climate-controlled shipping methods where necessary to protect the well-being of the animal. It is important that you are available to receive your live animal package on the day of delivery to prevent any issues.
5. Returns and Cancellations
5.1 Non-Live Animal Products
For all reptile accessories, supplies, and non-living products, we accept returns or exchanges within 3 days of receipt, provided the product is unused, in its original packaging, and in resellable condition. Customers are responsible for return shipping fees.
5.2 Cancellations
If you wish to cancel an order before it is shipped, please contact us as soon as possible. Once an order has been processed or shipped, it cannot be canceled.
6. Customer Responsibilities
6.1 Reptile Care
Once the reptile is delivered, it is your responsibility to provide the appropriate care for the animal. JD Reptiles is not liable for any injuries or issues that may arise from improper care, handling, or environmental conditions.
6.2 Legal Compliance
You are responsible for ensuring that the purchase and possession of reptiles and reptile-related products comply with all local regulations.
7. Limitation of Liability
JD Reptiles is not responsible for any damages, injuries, or losses that may result from the use of our products or services, including live animals. By purchasing from us, you agree to hold JD Reptiles harmless from any claims arising from the use or care of our products.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data.
9. Contact Us
If you have any questions or concerns regarding our Terms of Service, please contact us at:
JD Reptiles
Email: Danybusav1@gmail.com
Phone: (+961) 71 299659
Website: www.jdreptiles.com
By purchasing from JD Reptiles, you acknowledge that you have read, understood, and agreed to these Terms of Services.